Navigate to Admin in the left sidebar, then click Users. Note: only MasterAdmins and Admins have access to this Admin section.
To add users, click the left New button with the person icon. You can add users one by one, or by uploading a CSV file.
Click Add Users to add users individually. First, enter in their work email address, and then select their desired LiveHive role from the Select Role drop-down menu. You can add up to fives users at a time. Click the Add Users button when you are ready to add them.
To quickly add a lot of users, you may choose to upload a CSV file instead. Click the New button, then Upload CSV File.
A window will open for you to choose a CSV file from your computer. Select the file you want to upload, then click Open on the bottom right corner.
To easily make a CSV file for your users, you can download a sample to use as a template. Click the New button with the person icon and then click Download Sample CSV File.
The sample is very simple. There is one row for Email and one row for Role. Fill in your users’ work email addresses, and the Role that they need to be within LiveHive. This is what the Sample CSV File looks like when opened in Excel:
Save your completed CSV File, and now it’s ready to be uploaded into LiveHive. Follow the steps to Upload CSV File above.